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FAQ

Q. Which way should the gates swing?
Q. Can you automate your existing gates?
Q. Can any type of gate/s be automated?
Q. Why choose an underground system instead of an arm system?
Q. What are the cabling requirements for automated gates?
Q. How would I stop the gate/s closing on a vehicle or a pedestrian?
Q. In the event of a power-cut, what should I do?
Q. I have a pair of steel/wrought iron gates fitted to posts. What system would you recommend?
Q. I have a pair of gates fitted to brick pillars and the hinges are in the centre of the pier. What would      you recommend?
Q. What is the advantage of the cantilever arm motor?
Q. Can you have a motor that opens further than 90°?
Q. How do I know if my preferred method of automation will work on my gates?
Q. Are the gates secure when they are closed?
Q. What safety features are normally incorporated in systems?
Q. What is the range of hand-held transmitters?
Q. How will I know if there are visitors at the gate when it is closed?
Q. How do visitors enter the premises when no-one is in the house?
Q. Do I want wooden gates or metal?


Q. Which way should the gates swing?
A. Gates would normally be swung into the property rather then out towards the public highway, for obvious reasons. If space is limited in an entrance, or if the driveway turns sharply and a swing gate would cause an obstruction, a sliding gate may be the best option. Our selected installers are skilled in making the right choice of gate and automation equipment to meet your individual requirements. If you're not sure which choice is best for you, fill in the enquiry form on this web site and an expert will arrange a site visit. BACK TO TOP

Q. Can you automate your existing gates?
A. Yes, but there are many factors to consider such as the strength and state of repair of your gates and posts or pillars. One of the most important factors is the hinge geometry as the automation equipment has strict parameters of performance. Automating gates is a skilled task and you should always seek professional advice. In our experience, DIY kits cause frustration, wasted money, cause accidents and lead to unreliable gate automation which can result in you being locked out of your home. The apparent savings in cash are no compensation for the results. BACK TO TOP

Q. Can any type of gate/s be automated?
A. No. Although our recommended installers offer a wide range of different automation systems to suit most possibilities, there are some gates and locations that are not possible to automate. If you are in any doubt as to whether it is possible to automate your gates then a visit from an approved installer would be recommended. BACK TO TOP

Q. Why choose an underground system instead of an arm system?
A. The main reason is an aesthetic one. Surface mounted operators are mounted on the face of the gate, which are fully visible. Underground units, sit below the ground at the hinged side of the gate, with only the drive cover plate and shoe being visible. However, you may not be able to use an underground system if drainage or other environmental conditions do not permit, again a professional will be able to advise you. BACK TO TOP

Q. What are the cabling requirements for automated gates?
A. All situations are different with various types of control and safety being available. An approved installer, who will use the correctly rated and protected cable, must install the mains supply to the gate controller. The access and safety equipment is normally low voltage, typically 24V. Cables should be either in ducts/conduit or be suitable for direct burial/external use. Please seek the advice of a professional installer for full details. BACK TO TOP

Q. How would I stop the gate/s closing on a vehicle or a pedestrian?
A. The two main forms of safety are photocells and ground loops. One set of Photocells are provided with the kits, which are normally fitted between the gate posts, however a pair on the inside of the property, just beyond the swing of the gates are also recommended. If the beam is broken, the gates can be set to STOP and reverse. Ground loops sense vehicles sitting over the loop and control the gates as photocells do. If there are likely to be children or pets in the immediate area of the gates, then photocells would be the preferred safety device. BACK TO TOP

Q. In the event of a power-cut, what should I do?
A. All professional, quality automation systems have a manual release key, in the event of a power-cut or system failure. The release key deactivates the Hydraulic Locking, allowing the gates to be pushed open/closed. If a secondary locking device is fitted, then a key should have been provided by the installer
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Q. I have a pair of steel/wrought iron gates fitted to posts. What system would you recommend?
A. Surface mounted or concealed units could be suitable for these gates, depending on the size, weight and position at which the gate is hinged. BACK TO TOP

Q. I have a pair of gates fitted to brick pillars and the hinges are in the centre of the pier. What would you recommend?
A. It may not be possible to fit rams, therefore we will have to choose the option of either a cantilever arm motor or underground motor. BACK TO TOP

Q. What is the advantage of the cantilever arm motor?
A. This system will fit almost any type of gate, and is designed especially to use with gates mounted on brick pillars and where geometry is limited. It is also very simple to install. BACK TO TOP

Q. Can you have a motor that opens further than 90°?
A. Yes, underground operators are available in a version that is specially designed to open up to 165°. We would recommend you contact a specialist to check the arc required. BACK TO TOP

Q. How do I know if my preferred method of automation will work on my gates?
A. To be absolutely sure, a site survey is the best solution. Alternatively, email a description and picture of the gates and layout, along with details of the preferred automation. We can then give some idea as to the suitability.

Q. Are the gates secure when they are closed?
A. Some motors incorporate a hydraulic locking mechanism when they are in the closed position, providing there is an existing centre stop in the ground for the gates to rest against. An additional electric lock can be fitted to give complete security. The hydraulic locking is not recommended on gate leafs wider than 3m. BACK TO TOP

Q. What safety features are normally incorporated in systems?
A. A pair of safety photocells should be supplied as standard. These give a constant beam between the gate pillars, which stops the gates from closing if there is an obstruction such as a car or pedestrian. Additional safety equipment may be necessary but your site survey will include safety elements. BACK TO TOP

Q. What is the range of the hand-held transmitters?
A. The standard receiver unit has a range of 30-40m but if a further distance is needed, we can supply an external receiver unit which increases the range to approximately 80m. Note: Range is dependent on the environmental conditions and the location of the aerial. BACK TO TOP

Q. How will I know if there are visitors at the gate when it is closed?
A. An intercom can be installed which has a call button at the gate and a telephone hand set and release button in the house. This will allow you to communicate with visitors and open the gates for them. For added security systems can incorporate a video screen so not only can you speak to the visitor but you can also verify their identity visually. Video and audio entry systems can come in a range of styles and finishes to suit most budgets. BACK TO TOP

Q. How do visitors enter the premises when no-one is in the house?
A. A range of access control equipment can be supplied to best suit your personal requirements. For easy access a key pad is ideal.BACK TO TOP

Q. Do I want wooden gates or metal?
A. There is a vast range of style and quality, of both timber and metal gates available today. Consider the style of the gate and how it fits in with the appearance of the property. Also whether you mind people being able to peer through the gates into the property. Any gate being considered for automation must be of a suitable quality and strength. Timber gates may also require a strengthening bar along their length so as to spread the force of the automation. A specialist will be able to advise on what type of gate suits the application and the correct type of automation for those gates. BACK TO TOP